Scheduled Posts
Week 2 Responses
I responded to Tiffany, Joshua, and Selena.
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Visual Networks
Visual networks area great tool for business to use. They display content in a more appealing manner and allow users to interact with and view a business in a different medium. All platforms are not built equally and some are more suitable for different types of business than others. With Facebook displaying media is easy and when accompanied with text conveying thoughts and marketing to potential customers can be done easily. Pinterest is a visual platform that puts an emphasis on visual. Through "pins" users can save and go back to items that have peaked their interest, however, for City Kutz I don't feel pinterest is the right direction to go into due to the fact that it is a bit cumbersome to navigate for novice users. Twitter is another visual platform that has taken the world by storm. This platform I feel is best suited for larger corporations that have an internationally, nationally, or regionally recognized brand, looki...
Business and Consumer
I have had some difficulties in the past communicating with several businesses. Long wait times, voicemails and just overall unprofessional customer service. I feel as though social media is a hit or miss approach with getting in touch with a business. The internet is such a large place and its almost like shouting into a blackhole. Say if you had an issue with Target and went straight to twitter to try and resolve the issue the likelihood of you tweet being responded to is not that high and even still they might just refer you to their customer service department. On the flip side to this I have seen instances in which individuals will tweet large corporations and they will respond, not only are you heard but your complaint is in a public forum for others to see. One instance in which I had a positive experience using social media to communicate with a business was about a year ago in L.A . I was hunting down a food truck that I love (Grilled Fraiche) and I was kind of bumme...
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